Privacy policy and terms of service for the if you ask mobile app
Last updated: June 4, 2026
Thanks for using if you ask. If you run into a problem, have a question, or want to share feedback, you can reach me directly.
Yuchuan Shan Email: shanyc9510@gmail.com
I read every message and try to reply within a few business days. Please include your device model (e.g., iPhone 15 Pro) and iOS version if you’re reporting a problem — it makes troubleshooting much faster.
The app crashed or got stuck. What should I do? Try fully closing the app and reopening it. If the problem keeps happening, email me with the steps you took before it crashed, and I’ll look into it.
Can I suggest new questions? Yes, please. New question ideas, requests for new categories, or general feedback are all welcome. Send them to the email above.
Does the app work offline? Yes. The app runs entirely on your device and does not need an internet connection to play.
Is my data being collected? No. The app does not collect, store, or transmit any personal information. See the Privacy Policy for details.
How do I get a refund? Refunds are handled by Apple, not by me. You can request one through Apple’s refund page.